Archive for the ‘News’ Category

Our Holiday 50% Discount Sale is Going on Now

Our 2017 Holiday sale is happening now through November 27th. You can make your online event registration with WordPress more efficient, powerful and save 50% at the same time. This is the best way to invest in your events and your business.

  • Get Event Espresso for the first time and save 25%
  • Renew your expired support license and save 25%
  • Save 50% on add-ons for your Personal support license
  • Save 50% on add-ons for your EE4 Developer license and use that one purchase on five sites
Cool. @EventEspresso is 50% off during their only sale of the year for #blackfriday and #cybermonday #eventprofs Click To Tweet

We’ve been looking to replace our registration system for over a year but every tool we found prior to EE lacked some important feature. We were beginning to think that we would have to hire a developer to build a custom solution for us and then I found Event Espresso. We are a small company and none of us are developers but we’ve been able to configure it on our own with the help of their fantastic support team. EE is absolutely worth the money!” ~ kdaily

Save up to 50% on Event Espresso during our ONLY sale of the year! Get the best online event registration and ticketing plugin for WordPress and save big!http://evts.io/2B750uk

Posted by Event Espresso on Monday, November 20, 2017

Plugins and a Support Team

We all know from our own experiences that it’s difficult to find good help and that great service is rare. With your active Event Espresso license you not only receive one-click updates and renewal discounts, you also have access to our GREAT support team.

“Awesome Customer Support and Great Plugin – I have been using ee4 for my small business for almost 3 years now. Their support forum is great and the team is really responsive in helping to resolve problems and answer questions. I love the plugin and it has been instrumental for me to engage with my customers and connect with them.”~ miyceramics

Get the best online event registration and ticketing plugin and support team in the universe!

See our 2017 Black Friday and Cyber Monday Sale page for details.

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Important Upcoming Changes to Dates and Times in Event Espresso

This post is important news for any Event Espresso 4 user who has their WordPress website using a UTC offset for it’s timezone setting instead of a timezone string (e.g. city/region). If you have your website set to use a timezone string (e.g. a city/region) then you will not be affected by anything in this post. Check Your Date and Time Settings! – Log in to your WordPress website and navigate to: Settings > General > Timezone
WordPress Time Zone Settings Events

Are you a developer? You may be interested in our developer blog post that goes into more technical details: Upcoming Changes to the Datetime System

An update is coming that will fix some bugs we discovered related to users who set their WordPress Timezone to a Manual Offset from UTC.    We wanted to give some heads up on this update because it could impact the dates and times on your Event Espresso powered website.  Here’s a rough outline of this post for those of you who want to skim to the parts that impact you:

  1. Backstory – Outlines some basics around the Manual Offset from UTC setting for your website timezone and why it generally is a bad idea to have your site set to an offset as opposed to a city/region.
  2. Problems – The issues we discovered and fixed.
  3. What this means for  you – How the fixes will affect some websites.
  4. Recommendations – What we recommend to prepare for this change and deal with any potential impact you may experience on your website.

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Infusionsoft Payments Now Available in Event Espresso 4

We are pleased to announce that as of today, Event Espresso 4 + Infusionsoft customers can now integrate with any supported payment options (merchant accounts) provided by Infusionsoft. This new feature, which is now included in the Event Espresso 4 Infusionsoft Integration, (as of 2.1.6) provides an easy way to connect with any Infusionsoft supported merchant accounts.

 

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New Feature: Control How Long to Retain a Record of Processed Messages

Event Espresso is the best WordPress event registration and ticketing plugin available. We offer the most powerful features like a Messages Activity and Queue System that is not offered in any other event registration and ticketing plugin for WordPress. This powerful system makes sure your server is not over-burdened with sending lots of messages during busy event registration periods and allows you to view the status of messages, resend messages, and delete messages from the Message Activity list table. The Messages Queue system is just an example of our awesome features.

new-feature-message-retention-settings
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Friends Don’t Let Friends Host Events on Eventbrite

Event Espresso vs. Eventbrite. The Truth Will Set You Free!

Event Espresso beats Eventbrite by keeping you if full control of your money, customer data, and style.

Friends don't let friends host events on Eventbrite

Are you planning a paid event? Are you willing to give away 2.5% of your ticket value + $0.99 per ticket sold? If so then, by all means, host your next event on Eventbrite. Hosting an event on Eventbrite means that you have to fork over a percentage of every ticket you sell. With Event Espresso you are in control of your money because your events are hosted on your website. That means no monthly fees, registration fees, or ticketing fees. (more…)

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Posted in News, WordPress, Featured Posts, Eventbrite, Open Source | 12 Comments »

Event Espresso 4.9 Beta Now Available

We are happy to announce a new beta version of Event Espresso is available in the pre-release channel. Event Espresso 4.9 is a major update that brings a new message queue system, new registration question types, and a 20-30% performance increase for page loads. These updates lower the time and resources it takes for your server to process registrations and lays the groundwork for highly requested features, such as automated reminder messages.

New Features in Event Espresso 4.9

Message Queue System

This new system tracks and prioritizes when messages are generated and when they are sent. When messages are triggered, they are no longer generated immediately and sent on the same request. Instead, they enter into a queue and all processing happens on separate requests. This makes your registration process faster, especially when processing more registrations at the same time.

All outgoing messages will still be delivered as expected. However, with the new message queue system, you can now track the status of all outgoing/sent messages, and resend previously sent messages.

Want to learn more? View the Message Queue System documentation here: https://eventespresso.com/wiki/message-queue-system/

Screenshots

Here are a few screenshots that help you see the improvements.

Message Activity tab
This tab allows you to see messages that have been sent, queued, failed, and more.

messages-activity-1

Message Activity – Actions
The actions column gives you the option to: generate a message now, send messages immediately (if queued), resend messages, view transactions, and view failed messages, view messages and more.

actions-column-4-9

Message Activity – Legend
Easily view see recognize the status of message actions.

message-queue-legend-4-9

New Registration Question Types

In Event Espresso 4.9 we’ve introduced several new question types, such as “Email”, “Integer”, “Decimal”, “URL”, “USA – Format Phone” and “Year”. These new fields add the ability to validate questions based on the type of the question. For instance, site admins can have questions that need to be validated as email addresses or URLs.

question-editor-4-9-1

Breakdown of New Field Types

  • “Decimal” only allows decimal numbers
  • “Email” only allows proper email addresses (or blank if its not required)
  • “Integer” only allows full numbers, no letters or special characters
  • “URL” only allows valid URLs (the server-side validation of this requires that those URLs actually work; but the client-side Javascript just checks their format is correct)
  • “USA – Format Phone” only allows 10-digit numbers (or blank if its not required)
  • “Whole Number” validates numbers such as 1, 23, 334, negative numbers such as -1, -23, and -334 will be invalid
  • “Year” creates a dropdown of available years

These new question types allow you to customize your online event registration forms even more and get the information from your attendees to make your event successful.

How To Get EE 4.9

Existing Customers

If you’re still reading, that means you’re probably excited to check it out. If you aren’t signed up already, you should sign up for the pre-release channel on your account page to get access to Event Espresso 4.9. If you have signed up for the pre-release channel, you will already have access and all you need to do is download it.

Developers

Event Espresso 4.9 is available to developers and non-customers in the Event Espresso Core GitHub repository under the core branch called ‘BETA-4.9-message-activity‘.

Reporting Issues

Existing Customers

Please report any issues related to Event Espresso 4.9 in the Pre-release section in our support forums, where you can post any questions, problems or bugs you find after downloading/installing EE 4.9.

Developers

Please create a new issue in the Github repository and be sure to prefix it with the text “EE 4.9”. That way our developers are aware the issue is related to Event Espresso 4.9.

 

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Posted in News, New Versions, Features, EE4 | No Comments »

Introducing the Event Espresso Public Roadmap

Simple-kanban-board-

In our journey to empower business and organization leaders with the event registration, ticketing, and management tools that maximize the success of their events, we’ve learned that customer feedback and open communication are an important asset to the success of the Event Espresso plugin for WordPress.

However, up until recently, we haven’t had a very efficient way of tracking each request, allowing the community a place to vote on features, or tracking progress of the Event Espresso project. We felt we needed a public roadmap to help keep the community in the loop and to keep feature requests from getting lost.

Without a roadmap it’s sometimes easy to get lost. #EventEspresso #EventTech #RoadMap Click To Tweet

Using Trello as Our Public Roadmap

trello1Trello is an easy to use, real time, visual project management tool based on the Kanban system, which was developed in Toyota as a system to keep production levels high and maintain flexibility. It is best represented as a whiteboard filled with post-it notes. Each post-it represents different tasks involved in the project.

We felt a public Trello Board was a great place for us to engage with the community, get feedback, share our development, and keep you up-to-date on upcoming features & releases.

So last year we quietly launched our Event Espresso Public Roadmap on Trello to give our community a place to follow feature  planning and development. Since making the board public, we’ve already had quite a few votes and comments come through over the past few months, by way of mentioning the public roadmap in the support forums.

What to Expect

managing_expectationsWe hope this gives the Event Espresso community a bird’s eye view of features that are in the backlog and which are being completed in preparation for a major release. Going forward we plan to follow the roadmap as best we can and will continue to post requested features to the public roadmap for the community to vote on.

However, sponsored development is a service we offer to the community. If a community member sponsors a feature, then we agree to prioritize that feature ahead of some other things. A perfect example of this is when Event Espresso users want a new payment gateway, they can fund the initial development and we put that feature higher on the priority list and try to work on it asap.

Some very popular items, like recurring events, require development of underlying systems and features.

For example, core features such as Attendee Reassignment or wait lists, will need to be in place before we start work on the Recurring Events add-on (you wouldn’t want to have dozens of recurring events without an easy way to move attendees from one event to another would you?). Another example would be the Automated Email Reminders add-on, which will require the Messages Activity core feature (notice that’s a feature in and of itself).

Requesting a New Feature

If you have a new feature you want to see listed in the public roadmap, please create a new thread in our support forums and describe the feature as best you can. That way our support team can discuss the feature with you, and if appropriate, get it added to the roadmap.

Voting & Commenting

Event Espresso Public Roadmap VoteOnce your feature request is added to the roadmap, yourself and other community members will be able to vote and leave comments on the feature. Our support team will also forward any new requests for the feature to the roadmap.

We feel voting on features is especially useful to us, because it means we can list a bunch of features that we want to get done on the board, and then let the public vote up the features that they want the most. This allows us to take the community’s input for what they deem most important into our process for setting priorities.

Please feel free to vote on as many feature as you like.

Basic Overview of Trello

How it Works
Trello uses a system of boards, lists and cards. This creates a system that allows for individuals or teams to track a project and collaborate or contribute where they can be most useful or where it is most needed.

start-here-1

Board
A board is typically a project or product that is under development or consistently being worked on.

List
A list is a way to divide a board into different categories. Typically a list represents a stage of progress (to do, in progress, finished).

Card
A card is the most basic and flexible part of the system. It represents a specific element of a project (A new feature, a software bug, research for a post). We can move cards between lists as they progress through the project.

Subscribe to Updates
There are three ways to subscribe for updates in Trello. You can subscribe to the entire Trello Board, individual lists, and/or individual cards.

  • Subscribing to the Trello Board – Click the “Show Menu” button in the top right corner (screenshot) of the Trello Board, then click the “…More” link, then click “Subscribe” (screenshot).
  • Subscribe to a List – In the top right corner of each list is a tiny down arrow. Click the arrow, then click the “Subscribe” link (screenshot).
  • Subscribe to a Card – Click to open an individual Trello card, then click the “Subscribe” button under the “Actions” heading (screenshot).

Current Status of EE4 Development

We’ve been focused on making core improvements over the last several months and are currently wrapping up development on EE 4.9, which includes a major refactor of the Event Espresso Messages System.

The messages system refactor introduces a few new features, such as a messages queue, batch message processing, a recording system for sent messages, and the ability to resend failed messages. After that we will start work on the Attendee Reassignment feature and the Automated Email Reminders add-on.

Get Updates When New Features Release

Be the first to know when we ship new features … signup for our newsletter here: https://eventespresso.com/newsletter/

Wrapping Up

We realize many of you use Event Espresso as the backbone of your business and we hope this roadmap will help give you an idea of where the project is going. Please let us know in the comment section below if you have any questions.

ee4-public-roadmap-banner-900-1

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Posted in Home Page, News, Development, Open Source, EE4 | 3 Comments »

REST API Now In EE4 Core

Events REST API

Events REST API

It’s official, now that the WordPress REST API (WP-API) has been rolled into WordPress core, we’ve added our own REST API  into the Event Espresso 4 (EE4) core plugin.

Since we already have the READ endpoints available in a plugin version of the EE4 REST API, on January 4th, 2016 we released an update (version 4.8.29) with the READ REST API endpoints in EE4 core.

However, we still have more work to do to get the WRITE endpoints done. Once the WRITE endpoints are completed, developer’s will have the ability to directly interface with your event website using the REST API to make updates directly to the database, such as checking-in attendees, creating/updating events, tickets, and attendees.

What Is An API?

In layman’s terms, an API or Application Programming Interface is an agreed set of standardized ways that a particular piece of software can be used; the rules defined for its interaction with the wider world, which govern how other pieces of software can talk to a program and how it will respond.

A few good examples of APIs in action would be:

  1. Anytime an app uses Google Maps to display its location information.
  2. A mobile or desktop twitter client.
  3. A game/service that integrates Facebook features such as login, messaging, etc.

In these instances, and all others like them, the APIs “expose” certain internal functions of the primary applications (Google Maps, Twitter, etc) so that outside developers can use them in their own applications or websites. In these examples, app developers have been given the ability to tap into the powerful features (and/or content) of major web services so that they can build on top of them and/or integrate key content and features into their own products, in clearly defined ways. This allows open collaboration to walk hand in hand with security.

What Is A REST API?

REST or REpresentational State Transfer is an architectural style of building APIs; not a code language or description of its function. A REST API is designed to provide a lightweight form of communication (less bandwidth) between a producer (ex: Twitter) and a consumer (ex: Twitter client), making it a reliable solution for high volume web services like Facebook, Google Apps, Twitter, WordPress, and now Event Espresso.

In this case, you are the producer of content (event information and event data), and the applications you build can consume or use that data through the Event Espresso 4 REST API.

This Will Affect Everyone Who Works With Event Espresso

The EE4 REST API is a simple but powerful way to interact with Event Espresso. Even though the EE4 REST API is not readily visible to users, over time user’s will experience the benefits of more interactive Event Espresso websites. Once we roll out the WRITE endpoints Mobile, desktop and web applications can get data from Event Espresso and do anything you can do via the admin panel. It’s like the admin panel, minus the user interface (UI).

The availability of the EE4 REST API as a core feature also means less time spent by developers creating something similar, and more time spent creating features and custom applications.

How Will The EE4 REST API Be Used?

The Event Espresso 4 (EE4) REST API in Core is intended to allow client-side applications, and apps on different servers, to be able to interact with the WordPress Plugin Event Espresso. It is included in Event Espresso since version 4.8.29, and is built on the WP REST API included in WordPress since version 4.4.

The EE4 REST API can, and will be used in a multitude of different ways, such as:

  • Custom mobile apps
  • Custom admin interfaces
  • Integrating your events with other application platforms
  • Provide interoperability with many different programming languages
  • and much more!

By providing an agreed, standardized programmatic interface between Event Espresso and the outside world, Event Espresso opens itself up to every other application and development environment on earth.

Information for Developers

Now that the REST API is in Event Espresso 4 Core, you can start developing great integration’s for your customers. All you need to get started is review the documentation and start building something GREAT!

Also you should stay tuned to our developer-specific blog at developer.eventespresso.com so you’ll know about any important changes regarding backwards compatibility or other developments.

And if you do build something great with the EE4 REST API, consider listing it on our 3rd party addons page.

Reporting Issues

If you have an REST API feature request, or bug to report, please let us know on our github repo.

Building a WordPress Plugin? Use the EE4 Database Models Instead

If you are building a WordPress plugin that will use Event Espresso 4 data server-side (in the PHP code), generally you do not need to use the API, and can instead use Event Espresso 4’s database models, config, and other modules directly. Check out developer.eventespresso.com for tutorials on how to use many of these systems.

We hope you enjoy using the Event Espresso 4 modern REST API, let us know what you think.

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Posted in News, Development, New Versions, API, EE4 | 1 Comment »

Now You Can Accept Payments with Braintree and PayPal Payflow Pro

Two new payment gateways are now available as add-ons for Event Espresso 4! Both will let you accept credit or debit card payments on your website.

Braintree

35222_paymentbraintreeBraintree is available to event admins / event organizers in many areas of the world including North America, Europe, Asia, and Australia. It is an onsite payment gateway which means that your registrants/attendees will remain on your website during the payment process.

An SSL certificate is recommended with Braintree. Your website host will be able to provide you one for a fee and this will help ensure that sensitive payment information is kept secure.

Make $50K. Keep $50K.

Braintree has a promotion available for merchants (event organizers) in the European Union and the United States. They will pay your transaction fees for credit and debit card payments for the first $50K of payments.

Click here to learn more about Braintree for Event Espresso 4

Looking for the documentation for Braintree? You can find the documentation for Braintree here.

PayPal Payflow Pro

payflow-proPayPal Payflow Pro is available to event admins / event organizers in Canada, Australia, United States, and New Zealand. It is an onsite payment gateway which means that your registrants/attendees will remain on your website during the payment process.

An SSL certificate is recommended with PayPal Payflow Pro. Your website host will be able to provide you one for a fee and this will help ensure that sensitive payment information is kept secure.

Click here to learn more about PayPal Payflow Pro for Event Espresso 4

Looking for the documentation for PayPal Payflow Pro? You can find the documentation for PayPal Payflow Pro here.

Need some help with Event Espresso?

If you have an Everything support license for Event Espresso 4, then your account has been automatically updated and you’ll be able to find these new payment options in your account page. Are you considering upgrading from a personal support license or another support license? Contact us so we can help you make the switch to your new support license.

Both Braintree and PayPal Payflow Pro require an up to date version of Event Espresso 4. If you have not updated in some time, then now is a good time to backup your WordPress site and update. Additionally, Event Espresso is compatible with the newest version of WordPress at 4.4. Please check out our update guide for Event Espresso 4.

If you have a question or are not sure about updating, then please get in touch via our support forums so we can help you!

Posted in Addons, News | No Comments »

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