Archive for the ‘Features’ Category

Using Ninja Forms to Create Waiting Lists

The Wait List Manager add-on for Event Espresso 4 has arrived! Now you can automate the process of capturing wait list signups when your events sell out. Easily manage last minute event tickets and provide standby ticketing for your customers and increase profitability for your events.

Don’t lose customers when events sell out!

If your event has sold out that’s great, nobody likes empty seats and shows you are doing a great job promoting your events so congratulations!

Ninja Forms LogoHowever, when an event sells out, registration closes for that event which means you no longer capture details from your customers and you’re missing out on potential sales. Creating a waiting list for your events allows you to continue to obtain attendee details when your event sells out. That’s where Ninja Forms can help.

If you are not quite ready to deploy the new Wait List Manager just yet, you can opt to use the Ninja Forms plugin to capture the attendee details.

Ready to learn how to use Ninja Forms as a waiting list?

Just head on over to our documentation, where we created a step-by-step tutorial that shows you how to use Ninja Forms as the wait list for your sold out events. (more…)

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Posted in Event Management, Features, Technology Partners, Tips & Tutorials, EE4, Ticketing Management | No Comments »

New Feature: Control How Long to Retain a Record of Processed Messages

Event Espresso is the best WordPress event registration and ticketing plugin available. We offer the most powerful features like a Messages Activity and Queue System that is not offered in any other event registration and ticketing plugin for WordPress. This powerful system makes sure your server is not over-burdened with sending lots of messages during busy event registration periods and allows you to view the status of messages, resend messages, and delete messages from the Message Activity list table. The Messages Queue system is just an example of our awesome features.

new-feature-message-retention-settings
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New Feature: Filter Tickets by Date

Hello, everyone! We’ve recently launched a new premium feature in Event Espresso (as of 4.9.27.p) that allows your customers to filter tickets by date. If you have ever used the Multiple Datetimes Per Event feature when configuring your event to occur on multiple days, you know that sometimes there can be a lot of ticket options (one for each Datetime, etc.).

New Feature- Filter tickets by date

To make the process of selecting the correct ticket for the right day(s) easier for your audience, we have added a setting that allows you to turn on a date filter so that your registrants can filter available ticket options by date.

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Posted in Home Page, Ticketing, New Versions, Event Management, Features, EE4, Ticketing Management | 4 Comments »

Attendee Mover Add-on Now Available for Beta Testing

If you’ve ever had a registrant sign up for the wrong event, then you know how important it can be to be able to move them to a different event; moving registrations between events can be a very time consuming process. With the Attendee Mover add-on for EE4, you can now move attendees to different events with ease.

The Attendee Mover add-on is compatible with Event Espresso 4.9.7+ and available to download from the pre-release channel while in beta testing.

Shave at least 5 minutes off the attendee reassignment process!

With the Attendee Mover add-on, it only takes four simple steps to move an attendee to a new event, from the Registrations Overview page, click the “Attendee Mover” icon in the attendee row.

attendee mover registration overview

Attendee Mover Icon in Registration Overview

 

Next, you can choose the event that you would like to move the selected attendee to.

Attendee Mover - Registration Step 1

Moving an Attendee – Registration Step 1

 

Then select a ticket and click the “Next Step” button…

Attendee Mover - Registration Step 2

Moving an Attendee – Registration Step 2

 

…and voila! The attendee is reassigned to the correct event.

Attendee Mover - Registration Step 3

Moving an Attendee – Registration Step 3

 

Attendee Mover Beta Testing

Want to beta test this new add-on for us? Please follow the short guide below to get started.

 

Download

The add-on is available for beta testing from the pre-release channel (PRC) within your Event Espresso account page. Once you’ve signed up for the PRC, your download will be available in the EE4 tab of the PRC.

 

Install

The add-on installs like any other WordPress plugin, just upload and activate it via the WordPress plugin admin screen.

 

Documentation

Documentation can be found here: https://eventespresso.com/wiki/ee4-attendee-mover/

 

Reporting Issues

Please report issues in the Attendee Mover support forums.

We look forward to your feedback from testing the Attendee Mover add-on beta. Please feel free to start a new topic in the Pre-release channel forum if you have any questions, comments, or suggestions.

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Posted in Addons, Registration, Features, Beta, EE4 | 14 Comments »

Event Espresso 4.9 Beta Now Available

We are happy to announce a new beta version of Event Espresso is available in the pre-release channel. Event Espresso 4.9 is a major update that brings a new message queue system, new registration question types, and a 20-30% performance increase for page loads. These updates lower the time and resources it takes for your server to process registrations and lays the groundwork for highly requested features, such as automated reminder messages.

New Features in Event Espresso 4.9

Message Queue System

This new system tracks and prioritizes when messages are generated and when they are sent. When messages are triggered, they are no longer generated immediately and sent on the same request. Instead, they enter into a queue and all processing happens on separate requests. This makes your registration process faster, especially when processing more registrations at the same time.

All outgoing messages will still be delivered as expected. However, with the new message queue system, you can now track the status of all outgoing/sent messages, and resend previously sent messages.

Want to learn more? View the Message Queue System documentation here: https://eventespresso.com/wiki/message-queue-system/

Screenshots

Here are a few screenshots that help you see the improvements.

Message Activity tab
This tab allows you to see messages that have been sent, queued, failed, and more.

messages-activity-1

Message Activity – Actions
The actions column gives you the option to: generate a message now, send messages immediately (if queued), resend messages, view transactions, and view failed messages, view messages and more.

actions-column-4-9

Message Activity – Legend
Easily view see recognize the status of message actions.

message-queue-legend-4-9

New Registration Question Types

In Event Espresso 4.9 we’ve introduced several new question types, such as “Email”, “Integer”, “Decimal”, “URL”, “USA – Format Phone” and “Year”. These new fields add the ability to validate questions based on the type of the question. For instance, site admins can have questions that need to be validated as email addresses or URLs.

question-editor-4-9-1

Breakdown of New Field Types

  • “Decimal” only allows decimal numbers
  • “Email” only allows proper email addresses (or blank if its not required)
  • “Integer” only allows full numbers, no letters or special characters
  • “URL” only allows valid URLs (the server-side validation of this requires that those URLs actually work; but the client-side Javascript just checks their format is correct)
  • “USA – Format Phone” only allows 10-digit numbers (or blank if its not required)
  • “Whole Number” validates numbers such as 1, 23, 334, negative numbers such as -1, -23, and -334 will be invalid
  • “Year” creates a dropdown of available years

These new question types allow you to customize your online event registration forms even more and get the information from your attendees to make your event successful.

How To Get EE 4.9

Existing Customers

If you’re still reading, that means you’re probably excited to check it out. If you aren’t signed up already, you should sign up for the pre-release channel on your account page to get access to Event Espresso 4.9. If you have signed up for the pre-release channel, you will already have access and all you need to do is download it.

Developers

Event Espresso 4.9 is available to developers and non-customers in the Event Espresso Core GitHub repository under the core branch called ‘BETA-4.9-message-activity‘.

Reporting Issues

Existing Customers

Please report any issues related to Event Espresso 4.9 in the Pre-release section in our support forums, where you can post any questions, problems or bugs you find after downloading/installing EE 4.9.

Developers

Please create a new issue in the Github repository and be sure to prefix it with the text “EE 4.9”. That way our developers are aware the issue is related to Event Espresso 4.9.

 

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Posted in News, New Versions, Features, EE4 | No Comments »

New Features You May Have Missed from this Summer

Did you know we released some exciting improvements for Event Espresso this summer? It’s now possible for your audience to purchase multiple tickets from multiple events in one checkout, you can offer promotions and discount codes, you can list your approved attendees on a page, and much more! We think you will like what we’ve done.

Let’s take a closer look, shall we?

This is not an exhaustive list of enhancements, bug fixes, and security updates. For that information, please see our changelog.

Multiple Event Registration

Yes! It’s here, the long-awaited Multiple Event Registration add-on for EE4! Now you can create a shopping cart experience and allow your attendees to add multiple events to a cart for checkout.

Now your audience can register for multiple events with multiple tickets in one checkout using @EventEspresso http://evts.io/1KLClfT Tweet this

Here is a two-minute overview of the EE4 Multiple Event Registration add-on features:

With MER we introduced the ability to add events to a cart. In Event Espresso 4.7.7.p we added an enhancement to allow removal of multiple events from the cart simultaneously. This can be accomplished by setting the quantity to 0.

For more information, see the MER documentation here.

Promotions and Discounts

The Promotions & Discount Codes add-on for Event Espresso 4 adds powerful and flexible promotional pricing features to your events. You can create discount codes and promotions that can provide discounts for your attendees when they are registering for an event or buying tickets.

You can now give your event attendees promotions and discounts with @EventEspresso http://evts.io/1KLClfT Tweet this

More on the new Promotions and Discounts add-on for EE4 here.

Event Espresso 4 REST API Add-on

The Event Espresso 4 REST API Add-on is available now! The current version gives you read access to all EE4 data. That means you can build client-side Javascript code, mobile apps, and programs in any language (and on any server) that can read data used in Event Espresso 4.

More on the Event Espresso 4 REST API Add-on here.

The Attendee List Shortcode

The Event Espresso 4.6.31.p update brought Attendee List shortcodes. Attendee lists can be helpful in a variety of ways, whether you want to create a password protected page to allow certain users to view the attendee list, or if you want to build social credibility by showing your potential attendees who has already registered for the event.

2015-10-08_14-34-24

With the new [ESPRESSO_EVENT_ATTENDEES] shortcode, you can display lists of approved attendees for your events. There are several parameters that can be used to display different kinds of lists, like lists for a specific event, datetimes, tickets, and even certain registration statuses. With no parameters set, the default shortcode shows the attendees for the earliest active event or if there is no active event, then the earliest upcoming event is shown. If it is used in the event description area (via your event editor), then it will show the attendees for that specific event.

The Events CPT Slug

In version 4.7.3.p, we added the ability to change the event slug for the Events custom post type. Previously, the slug defaulted to /events/. You can now change the slug in Event Espresso > Events on the Templates tab.

WP User Integration Enhancements

In version 2.0.1 of the WP User Integration add-on, we added the [ESPRESSO_MY_EVENTS] shortcode to display list of registrations for user on a front end WordPress page.

Click the image below to see it in action.

my-events-expanded-2

“Your Registrations” page now available in the Event Espresso 4 WP User Integration Add-on! http://t.co/Guve91T3Ta #WordPress #eventtechTweet this

Read more about the “Your Registrations” page here.

Event Check-In Now More Mobile Responsive (WP 4.3+)

We added mobile styles to the event check-ins and other EE admin list tables (WordPress 4.3+ only). We also moved attendee the list table search field closer to the top of the mobile view for easier access.

Event Registration Check-in

New Messages Shortcode Picker UI

We made creating or modifying message templates easier by adding a message shortcode picker which displays the shortcodes that are available for each field.

Click the image below to see it in action.

MessageShortcodes

So, what do you think about these improvements? Have you used any of these new features? If so, what do you think?

Posted in News, Features, Tips & Tutorials, EE4 | 7 Comments »

Your Registrations Page Now Available in the Event Espresso 4 WP User Integration Add-on

We managed to sneak in a great new feature without anyone even knowing. That’s right, the “Your Registrations Page” is now available in the  WP User Integration add-on for Event Espresso 4.

The “Your Registrations” page is a front facing page for logged-in members of your website to view their registration history. Just by logging into your website, and viewing a specific WordPress page on the front-end of your website, users can view events they’ve registered for in the past.

If you are using the EE4 WP User Integration add-on in your WordPress website, just add the [ESPRESSO_MY_EVENTS] shortcode to any page and your users will see a nice looking table of past registrations.

my-events-expanded-2

That’s not all!

We’ve also packed it full of other nice features, such as:

  • Responsive table design
  • Expandable rows that allow your user’s to:
    • view purchase history
    • view/edit personal details
    • download ticket(s)
    • print receipts
    • make a payment
  • Customizable using shortcode parameters:
    • template : defaults to simple_list_table. Can be either simple_list_table or event_section as the template slug (see screenshots above for difference. This has been designed so developers can hook in their own templates down the road if they want (or we can add additional layouts at whim as well).
    • per_page : defaults to 10. This allows the user to set the limit of rows that are shown before pagination kicks in on the main table (the event_section template does no pagination of tickets listed for each event).
    • your_events_title : defaults to localized “Your Events”. This allows for users to customize the label for the listing.
    • your_tickets_title : defaults to localized “Your Tickets”. This allows for users to customize the label for the listing of your tickets. Note, the “Your Tickets” label is currently only used with the event_section template.
  • Customizable templates. Developers can override the templates by copying the files from the template directory into your theme.

Don’t have the WP User Integration add-on?

What are you waiting for? Get the WP User Integration add-on now.

Already have this add-on?

You’re probably wanting to know how to use this great new feature. No worries! You can learn how to use it here. If you need support, just ask 🙂

 

Posted in Addons, News, Features, Tips & Tutorials, EE4 | No Comments »

Promotions & Discount Codes Now Available

promotions-discounts-addon

The Promotions & Discount Codes add-on for Event Espresso 4 adds powerful and flexible promotional pricing features to your events. You can create discount codes and promotions that can provide discounts for your attendees when they are registering for an event or buying tickets.

The Promotions & Discount Codes add-on is included in the EE4 Everything License.

Promotions and Discount Codes Features:

  • Promotional pricing with discount codes
  • Promotional pricing without discount codes
  • Optional usage quantity limits per discount
  • Optional start and expiration dates for each discount
  • Percentage or fixed amount discounts
  • A shortcode and widget that displays a list of non-coded promotions on your website
  • Configure whether a promotion can or cannot be combined with any other promotions
  • Custom confirmation and declined coupon code messages
  • List a message on your website about automatically applied promotions that do not need a discount code
  • Easily setup similar promotion codes by duplicating an existing promotion code
  • and more!

These features allow you to incentivize your audience to purchase more ticket(s) sooner or register for more events, allowing you to run your business more efficiently and make more money.

Screencast Demo

Here is a brief screencast demonstration for the Promotions & Discount Codes in Event Espresso 4:

As an event organizer, promotions and and discount codes allow you to:

  • Target and re-target attendees with banners or email campaigns offering automatic discounts or giving them special discounts with a code
  • Distribute and promote your event through partners (speakers, sponsors, venues, affiliates, etc.) by offering them a special coupon code they can share with their audience
  • Track and measure the performance of marketing campaigns and advertising
  • Reward loyal customers by offering them a special discount and incentivize them to attend again
  • Encourage customers to take action now by offering limited quantity or limited time discounts
  • Test and discover what pricing, distribution, marketing or advertising strategy works best for your audience(s)
  • Offer discounts to different target audiences so that your event is priced perfectly
View documentation for Promotions & Discount codes add-on.

Get help with the EE4 Promotions & Discount codes add-on in our support forums

Ask a pre-sales question about this add-on

Screenshots

Your audience can enter their discount code in the last step of the checkout.

Apply promotion discount code


Each promotion code can be configured with a custom message confirming or rejecting a promotion code.

 

Apply promotion discount code confirmation message


Discounts are reflected individually in the checkout.

Promotions discounts cart checkout


The discounts are also reflected on the receipts and invoices.

Transaction confirmation details


The Promotions List Table provides an overview of all your promotion codes, the events they apply to, when they are valid, the number of uses, etc.

Event Espresso 4 Promotions & Discounts List Table


Each promotion code can be configured with a number of options (see the Promotions & Discount Codes documentation).

Promotions Discounts Details


The Promotional Discount Code settings allow you to configure if taxes will be applied be fore or after a discount is applied.

Promotions Discounts Settings


The discount is detailed in the Event Espresso Transaction and Registration details too.

event promotions discounts transaction details

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Announcing the Capabilities System in Event Espresso 4

As of Event Espresso 4.6, there’s a new way to manage event admins/managers. Gone are the days of an unfamiliar roles and permissions system. In EE3 we had the “Roles & Permissions” and “Roles & Permissions Pro“, where you could only allow your “event managers” access to certain areas of the admin. You also had to install two different add-on’s, just so you could get really crazy and allow users even more access to stuff. It was a truly cumbersome system.

Capabilities Are Now Baked Right Into Event Espresso 4 Core!

Now that the new capability system is baked right into Event Espresso 4 core, most of the limitations of the old system are history.

This incredible new feature introduces a large number of WordPress roles and capabilities for restricting access to various actions and views in the users dashboard. A number of capabilities follow the capability mapping system WordPress provides, for not only restricting access to general views, but also restricting access based on whether a user “owns” the item being viewed, or not (i.e. Event Authors only being able to edit their own events, or a user being able to edit only their own custom message templates).

What Else Is New?

Most of you know WordPress has a powerful user management system via its roles and capabilities system. We’d like to get things off to a great start with EE4, and so one of the most powerful things we have added to EE 4.6 core is the intelligently-placed capabilities that we use for restricting access to various parts of EE4. Not only that, but we’ve added plenty more goodies:

  • No UI for user management. The system is entirely hidden to the average user.
  • Over 100+ granular capabilities added. A number of capabilities follow the capability mapping system WordPress provides for not only restricting access to general views but also restricting access based on whether a user “owns” the item being viewed or not (i.e. Event Authors only being able to edit their own events, or a user being able to edit only their own custom message templates).
  • Easy to use plugin API for extending functionality. In EE4 we’ve provided a handy API for developers to quickly integrate add-ons with different core components of Event Espresso.
  • Takes care of initializing new roles and adding capabilities to existing roles. When you hook in your new capabilities using this system you are automatically integrated with all the stuff the EE Capabilities system does.
  • Areas of EE4 admin can also be restricted to certain capabilities. This Google Spreadsheet gives you a high level overview and description of all roles and capabilities as of Event Espresso 4.6. We’ve listed all of the EE4 admin routes in the left column and the capabilities across the top. Along the bottom, each sheet represents a different area of Event Espresso.
  • Use any third-party roles and capabilities plugin to manage access to Event Espresso 4 features. More on that below…

How Are Capabilities Managed?

Capabilities can now be managed using any number of third party role and capability management systems, such as Members by Justin Tadlock, to grant users (by role) access to attendee data, events, registrations, and WordPress pages and post content.

The system is entirely hidden to the average user, as there is no UI for user management. For the average EE4 user updating to 4.6.0, there will be no change in behavior, because all the new capabilities have been added to the core WP administrator role by default.

Getting Started with the EE4 Capability System

To get started, you should try to familiarize yourself with the “EE Capability System” and install a third party plugin, such as Members by Justin Tadlock, to use its extensive role and capability management system to grant users (by role) access to attendee data, events, registrations, and WordPress pages and post content.

Extending the EE4 Capability System

In EE4 we’ve provided a handy API for developers to quickly integrate add-ons with different core components of Event Espresso. The EE Capabilities system takes care of initializing new roles and adding capabilities to existing roles.  It is also used for users to reset default roles easily if needed.  When you hook in your new capabilities using this system you are automatically integrated with all the stuff the EE Capabilities system does.

This document highlights the EE_Register_Capabilities plugin API.

Any Questions?

Please first familiarize yourself with the EE4 Capability System and the EE4 Capability System Plugin API. If you have additional technical questions, please feel free to post in our support forums. Developers with access to Event Espresso on Github can post questions there. Feedback is welcome below!

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Posted in Home Page, WordPress, Development, WordPress Plugins, Features, EE4, Developers | No Comments »

Feature Spotlight: Using Datetime and Ticket Names to Consolidate Event Pages

In Event Espresso 4, if you manage the online event registration and ticketing for a category of events (e.g. volunteering opportunities or an on-going writing workshop) you can configure ONE event page and let the multiple datetime and multiple ticket names specify the different dates and ticket options.

Configuring your events this way allows you to:

  • have one event page with a specific url where you can refer people to time and time again via email or over the phone or in social media, etc
  • Optimize this special event page for your particular type of event to increase your search engine optimization ranking and ticket sales
  • Present more volunteering/purchasing options to people at once rather than making them view multiple pages or check out/purchase multiple times

Here is an example of this strategy with all the upcoming volunteering opportunities for a non-profit organization.

In this case your organization offers multiple types of volunteering opportunities that occur on different dates. Once you have configured your event registration and ticketing for these similar types of events, your potential customers/attendees/volunteers will be presented with all the volunteering opportunities on ONE page. This is what the front-end would look like (click to enlarge).

You can only get this type of control with Event Espresso. 

Multiple events registration datetime tickets wordpress one page

Take a look at this Event Espresso 4 tutorial if you want to see how it’s done.

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Posted in Home Page, Registration, Ticketing, Featured Posts, Features, Event Registration, EE4 | No Comments »

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