Archive for the ‘Event Engagement’ Category

The Event Espresso Event Manager’s Guide To Gathering User Feedback On Unknown Issues

Technical glitches are part and parcel of running a website. Your event registration and ticketing website are also bound to run into a few issues here and there that could potentially limit its usability.

This can be especially daunting if you’re selling, say, early-bird tickets for a limited period and your registration form stops working. Prospective attendees wouldn’t be able to purchase tickets from you and you would miss out on sales.

When done right, user feedback plays an integral role in identifying and diagnosing issues with your event registration website. By doing so, you’re able to accurately track down the root cause of the problem and take appropriate measures to fix it.

In this article, we’ll share an effective framework that you can follow to get user feedback and uncover things that aren’t working on your site. (more…)

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17 Ways to Engage Attendees Before, During, and After Your Event

Engaing with Attendees

As an event organizer, you can leverage event technology and marketing channels to engage with attendees before, during, and after your event. It gives you the opportunity to:

  • Share valuable, informative content with attendees.
  • Start a conversation before the event begins and keep it going long after the event ends.
  • Collect data throughout the event to monitor and analyze key event marketing metrics.

In this article, we’ll explore some of the different ways you can engage your attendees before, during, and after your event. By the time you’re done reading, you’ll be in a better position to put together a successful event engagement plan of your own. (more…)

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4 Ways to Convert Pending Payment Registrations Into Paying Attendees

Event Espresso is a WordPress e-commerce plugin specialized for online event registration and selling tickets. Just like any other WordPress e-commerce plugin, you have to convert your website traffic from an audience to a customer, or in this case an attendee.  It takes work, at the right time you can convert Pending Payment registrations into paying attendees.

4 Ways to Convert Pending Payment Registrations into Paying Attendees

Lorenzo has a created a learning series titled 7 Days to a Better Registration Checkout that covers very well how to convert website traffic into ticket sales or registrations. I’d recommend subscribing to that email course.
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