Support

April 25, 2015 at 7:58 am

Hi there,
I have setup a new variation to replace the ‘default’ css files for a printable ticket. The new variation works fine and loads the new css files when previewing the ticket through WordPress admin however when viewing the tickets through the link in an email sent to a registered attendee, the variation files aren’t being loaded and I can’t see why. I have followed the “Registering a Message Template Variation guide”

The new variation is called ‘custom_ticket’ and I have one CSS file named ‘html_base_custom_ticket.css’.

Also, here’s a “live ticket” (purchased through the registration checkout) that’s not loading the variation css files.

And this is how it should look (viewing through the preview button in the edit messages page of the admin).