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paypal return to thank you not going to url that I set

Posted: April 18, 2014 at 10:52 pm


Rob Simpson

April 18, 2014 at 10:52 pm

Hi guys,

Saw lots of posts regarding using paypal and the return thank you url. Thought I read them all, however I’m not getting any satisfaction yet. I have my paypal set to return to http://showareshootout.com/index.php/thank-you-2/ however paypal is sending it to

http://showareshootout.com/?page_id=6&r_id=1%2d5352003d993ae&type=paypal&tx=45090657RD916850K&st=Completed&amt=65%2e00&cc=USD&cm=&item_number=

I’ve checked my paypal settings and my event settings. Could use some guidance as I’m getting fried today.

Thanks,
Rob


Rob Simpson

April 18, 2014 at 10:59 pm

BTW, my registration is not in current nav. To access go to http://showareshootout.com/index.php/event-registration/?ee=1


Lorenzo Orlando Caum

  • Support Staff

April 19, 2014 at 5:20 pm

Hi there Rob,

There are two settings for PayPal.

The IPN setting should be set you your transactions page for Event Espresso. This is typically:

example.com/transactions/

You can confirm by going to WordPress admin –> Event Espresso –> General Settings. While you are checking this setting, please ensure that all four WordPress pages have the correct shortcode setup and that they are published (not set to private).

The auto return URL can be set to:

example.com/thank-you/

Again, you can confirm this by checking the General Settings page for Event Espresso.

The IPN page is used to update the order information in Event Espresso and the thank you page is used to show the order confirmation after a successful payment.

Reference: https://eventespresso.com/wiki/how-to-set-up-paypal-ipn/

Also, I noticed that some of the URLs that you shared had an index.php in them. I see this with Windows IIS. If you have the opportunity, then I recommend switching to an Apache or Nginx based server:

https://eventespresso.com/requirements/


Lorenzo


Rob Simpson

April 23, 2014 at 4:15 pm

Thanks Lorenzo. I checked both the EE and Paypal ends, everything appears correct, however it’s still not working. The return trip from Paypal sends me to a stripped down url, not the same as the one I entered and saved at Paypal.

Not in a position to change to apache at this moment. Need to get this to work on existing stack.

any additional thoughts?


Josh

  • Support Staff

April 24, 2014 at 9:20 am

Hi Rob,

I think in order to get this to work on an iis server is you’ll need to set the WP permalinks to the default setting. The custom permalinks redirect doesn’t appear to work with iis.


Rob Simpson

April 24, 2014 at 10:13 pm

Josh. That was it. When using IIS you must use the default permalinks. Thanks. I’ve tested and verified.

Thanks all.
Rob

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