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Payment option not visible to the event registration form

Posted: August 22, 2014 at 5:59 am


Jay Sangal

August 22, 2014 at 5:59 am

I am using EE3 premium version and made all the configuration and paypal payment settings but payment option is not visible anywhere, also using [ESPRESSO_PAYMENTS] shortcode but its not working.
please guide how to make payment visible on event registration.


Dean

August 22, 2014 at 6:05 am

Hi,

Can you provide a link to your event list please?


Lorenzo Orlando Caum

  • Support Staff

August 22, 2014 at 6:07 am

Hi,

Double-check that the Event Espresso pages have been setup correctly with the required shortcode for each page:

http://cl.ly/image/1O0J0j1w3L1h

Next, ensure that the PayPal settings did save in the Payment methods screen.

In Event Espresso 3, the attendee begins registration by entering their information and payment occurs after this form has been completed.

If its still not working as expected, then please deactivate all plugins and reactivate only Event Espresso and try again.


Lorenzo


Jay Sangal

August 23, 2014 at 2:26 am

hey thanks for reply,

here is my event list link
http://newforce.prevwproject.com/newforce/event-list/
and yes my event settings are proper accordingly with this link http://cl.ly/image/1O0J0j1w3L1h
but still i am not able to view payment options.
when you proceed with event registration form then next step would be confirm registration not proceeding for payment, and also i am not able to find options to add payment amount to the event edit page.
please go through my event list link and follow the procedure..

thank you


Lorenzo Orlando Caum

  • Support Staff

August 23, 2014 at 7:17 am

Hi,

That link doesn’t work. What payment gateway do you have enabled in the payment methods page?


Lorenzo


Jay Sangal

August 24, 2014 at 1:08 am

Hii,

Sorry, later i worked on event espresso and updated version EE3 with EE4 so that the link is not working now the link is http://newforce.prevwproject.com/newforce/events
EE4 is more interesting than EE3, i am using paypal standard for payment gateway and have configured all the paypal settings but registeration button is not clickable in single event listing page.
can you please go through the link to resolve the issue..
thanks


Lorenzo Orlando Caum

  • Support Staff

August 24, 2014 at 6:15 pm

Thanks for sharing an updated link.

Try adding this CSS to your child theme’s stylesheet or a plugin like My Custom CSS or Reaktiv CSS builder:

.espresso_events .event-datetimes {padding-top:60px}

It will shirt the event-datetimes div down and make the registration button accessible.


Lorenzo


Jay Sangal

August 26, 2014 at 12:36 am

hey Lorenzo,
Thanks for great reply, now registration process is working.
thank you


Dean

August 26, 2014 at 1:24 am

Marking as resolved. If you wish to continue this discussion please create a new forum thread.

The support post ‘Payment option not visible to the event registration form’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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