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utahhockey
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January 24, 2015 at 4:30 pm
-Event Espresso 4.4.8
-pac8hockey.com
Admins and people registering are not receiving emails from EE. Not sure how to correct
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Lorenzo Orlando Caum
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January 25, 2015 at 4:37 pm
Hi AJ, were these previously working and have recently gone out?
If you aren’t already using a transaction email service, then please take a look at Mandrill or Postmark App.
They will take over sending emails for your site and won’t be affected by changes by the web host to the site:
https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/
—
Lorenzo
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utahhockey
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January 26, 2015 at 11:03 am
I need it to work without Postmark or mandrill. Can you please investigate?
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Jonathan Wilson
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January 26, 2015 at 3:39 pm
Hi AJ,
Did you ever receive emails from your site? Not just EE. Sometimes this is a server issue. If you don’t want to use Postmark or Mandrill, you might want to try the WP Mail plugin, which routes the email via a gmail account instead of the built in mail server.
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utahhockey
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January 26, 2015 at 4:08 pm
It appears that you have corrected something. I just got a bunch of emails. What was changed?
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utahhockey
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January 26, 2015 at 4:10 pm
And to answer your question directly, yes, email has been totally functional on this site.
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Jonathan Wilson
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January 26, 2015 at 4:12 pm
Hi AJ,
We don’t have access to your site to make any changes.
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Seth Shoultes
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January 26, 2015 at 9:17 pm
It may be that the emails were held on your server in some kind of spam check. You may have to use a plugin (such as https://wordpress.org/plugins/wp-mail-smtp/) to authenticate the outgoing email from your server. Sometimes it’s easier to just authenticate the emails using a Gmail account (https://wordpress.org/plugins/wp-mail-smtp/faq/).
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utahhockey
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January 27, 2015 at 2:11 am
Hey guys. Just decided to utilize postmark (since I already had an account) and it appears to be working. Will followup again tomorrow.
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utahhockey
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January 27, 2015 at 2:13 am
I am confused about the ‘SPF Not Verified’ section. Any thoughts?
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Dean
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January 27, 2015 at 7:11 am
Hi,
This might help: http://support.postmarkapp.com/customer/portal/articles/64736-how-can-i-check-if-my-dkim-and-spf-records-are-valid-
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utahhockey
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January 29, 2015 at 5:53 pm
Not sure what the issue was, but moved email to postmark and notifications seem to working. With wpmail would just work….
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