Support

Home Forums Event Espresso Premium Mobile App SLOWWWWWWW

Mobile App SLOWWWWWWW

Posted: November 26, 2014 at 2:15 pm


Basel Alaya

November 26, 2014 at 2:15 pm

Anyone can help me the mobile App is too slow and some times not login !!!


Josh

  • Support Staff

November 26, 2014 at 2:51 pm

Hi Basel,

Please let us know which version of the Mobile app and Espresso API you are using. Also, can you let us know if your site is hosted on a shared host or is it a VPS?


Basel Alaya

November 26, 2014 at 3:07 pm

i’m using event espresso 1.6.4 on iphone 5s
and i installed it on Android Nexus 5

Both same issue

I have Shared IP Address


Basel Alaya

November 26, 2014 at 3:09 pm

You can check the website http://www.fkc.ae/wordpress/

its in arabic


Tony

  • Support Staff

November 27, 2014 at 2:12 am

Hi Basel Alaya,

Without login details there is not much we can see on the site unfortunately.

Is it loading the attendee list that takes a long time?
If so how many attendee’s does your event have?

When you say sometimes not login, do you mean the session expires and forces you to login once again?

The support post ‘Mobile App SLOWWWWWWW’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso