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license key not working for autoupdate

Posted: October 31, 2014 at 11:36 am


Scott Zuckerman

October 31, 2014 at 11:36 am

our domain has changed and when I put in a request to reset our code it asked me to make a purchase. What do I do to get my support license active on our new domain?


Lorenzo Orlando Caum

  • Support Staff

    •

October 31, 2014 at 4:04 pm

Hi,

Your support license key has been reset. Follow the steps in the confirmation email to reactivate it.

—
Lorenzo


Andrea Mereghetti

October 31, 2014 at 5:07 pm

Hi,
in my case http://www.dooh.mx the actual license key is not working,
also for the domain academy.kolo.mx.

Rgds.


Tony

  • Support Staff

    •

November 1, 2014 at 7:06 am

in my case http://www.dooh.mx the actual license key is not working,

What is happening with the license key? Is there a notice being displayed?

Is this domain – academy.kolo.mx using a key from another account or the same key?

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Support forum for Event Espresso 3 and Event Espresso 4.
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Status: closed

Updated by  Tony 9 years, 5 months ago ago

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