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WLAQ
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August 26, 2015 at 11:52 pm
After updating the plugins, after a user selects a ticket to purchase and clicks register, we are receiving the above message. Our website administrator is unable to locate any issues on our website and it only occurred after the update.
We have a few events running at the moment and are missing out on ticket sales. Any one else having this problem or can assist?
Website: http://www.wlaq.com.au/2015womenatthebar
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Josh
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August 27, 2015 at 8:16 am
This might be a conflict with the WordFence plugin. Does the ticket selector begin to work as expected with WordFence deactivated? If so, we can investigate further and find the conflicting setting.
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Josh
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August 27, 2015 at 10:04 am
Update, you can scratch the above reply. A closer look at your site reveals there’s some clever JavaScript coming from your WP theme that is copying placeholder text into all input values.
If you or someone on your team is comfortable with editing the WordPress theme files, you can fix this by going into the WP theme and opening up the /themes/wlaq-parent/js/scripts.js file and remove the code that’s between lines 160-170, which reads as:
$("[placeholder]").each(function(){
if( $(this).val() === "" && $(this).attr("placeholder") !== "" ){
$(this).val($(this).attr("placeholder"));
$(this).focus(function(){
if($(this).val() === $(this).attr("placeholder")) { $(this).val(""); }
});
$(this).blur(function(){
if( $(this).val() === "" ) { $(this).val($(this).attr("placeholder")); }
});
}
});
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Josh
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August 27, 2015 at 1:55 pm
Update #2: We’ve made an adjustment to the ticket selector input that was added to prevent bots from submitting the registration form to allow for IE placeholder hack. You can simply update to Event Espresso 4.8.7.p to get the fix.
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