Support

March 18, 2015 at 12:42 pm

Are you having an issue with your support license key and have an active support license?

Here is an example:

You have the correct Support License Key for Event Espresso but your account only allows for automatic upgrades on one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.

Solution
Request a support license key reset through your Event Espresso account page.

Already requested a support license key reset? Great!
Wait for the confirmation email and follow the steps on how to reactivate your support license key. You can then update your software.

Be sure to backup your WordPress before making any changes and you can view notes for each version below:

Change log for Event Espresso 3 (EE3) https://eventespresso.com/wiki/change-log/

Change log for Event Espresso 4 (EE4)
https://eventespresso.com/wiki/ee4-changelog/

—
Lorenzo