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fatal error showing

Posted: October 23, 2014 at 1:51 am


Melanie Townsend

October 23, 2014 at 1:51 am

my calendar caused my wordpress site to crash, it says fatal error. I purchased a support token, what a joke, still no support, I can’t even get hold of anyone


Tony

  • Support Staff

    •

October 23, 2014 at 2:21 am

Hi Melanie,

I’m sorry your having problems within Event Espresso.

To redeem your support token go to Your Account Page scroll down a little and just delow your support license will be a link to redeem your support token.

If you can provide details of your problem and relevant login details using that form we can start working on resolving this.


Tony

  • Support Staff

    •

October 23, 2014 at 3:22 am

Hi Melanie,

I have replied to your support token requesting FTP details as we need to re-activate Event Espresso to diagnose the issue, however if activating EE causes a fatal error the only way to then disable it once again is via FTP so we can not continue until we have those details.

The support post ‘fatal error showing’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Events Calendar product page | Events Calendar documentation

Status: closed

Updated by  Tony 9 years, 6 months ago ago

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