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BeardedEagle
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March 30, 2015 at 11:24 pm
Hi there
I need assistance with the following please:
My event page does not display.
“There has been an error.”
http://ecbiz171.inmotionhosting.com/~bearde9/events/
can you help me?
Thanks Devon
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Tony
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March 31, 2015 at 2:48 am
Hi Devon,
Is the /events/ page an actual page within Dashboard -> Pages?
Can you refresh your permalinks. Go to Settings -> Permalinks, make no changes and click save.
What option are you using for permalinks?
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BeardedEagle
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March 31, 2015 at 10:12 pm
There’s no /events/ page within Dashboard -> Pages.
I refreshed the page as described.
Permalinks are set to ‘Custom Structure’.
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Tony
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April 1, 2015 at 3:21 am
What is set to be used for the custom permalink structure?
For example in this screenshot – http://take.ms/gGwPx
It is set to use /%postname%/
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BeardedEagle
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April 1, 2015 at 7:05 am
It is set to use the following:
/%category%/%postname%/
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Dean
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April 1, 2015 at 7:13 am
Hi,
That permalink structure should be fine. Does your theme have an Events custom post type? Or are you using any other plugins that may use an events custom post type?
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BeardedEagle
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April 1, 2015 at 7:16 am
The theme and plugins do not have any custom post types. Event Espresso is the only installed plugin beyond plugins that support the them or cherry framework.
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Lorenzo Orlando Caum
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April 1, 2015 at 8:16 am
Hi Devon, could you try dropping this in your child theme’s functions.php file?
https://eventespresso.com/wiki/change-events-cpt-slug/
Then refresh permalinks by browsing to the permalinks page.
Let us know if the new page works.
Thanks
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Lorenzo
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BeardedEagle
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April 1, 2015 at 9:37 am
I made the suggested changes. I am getting a 404 page not found error.
let me know what to try next.
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Dean
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April 1, 2015 at 10:20 am
Hi,
One more check please. Can you try swapping to a different theme (temporarily) and checking again? You may need to “flush” your permalinks again (go to Settings > Permalinks > just press the save button).
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BeardedEagle
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April 1, 2015 at 2:42 pm
Swapped to a different.
The original problem is back. There is nothing found.
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BeardedEagle
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April 1, 2015 at 2:48 pm
I followed all the steps you suggested. Let me know what do do next.
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Lorenzo Orlando Caum
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April 1, 2015 at 3:26 pm
Hi, it looks like you’ve tested on defaults with only Event Espresso running and a default WP theme and the issue continues.
Could you create and share a temporary login and share it through this form?
https://eventespresso.com/send-login-details/
Thanks
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Lorenzo
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Lorenzo Orlando Caum
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April 2, 2015 at 8:59 am
Thanks Devon. I discovered that this happened when an inactive event was created and then it was edited afterwards.
An event is inactive if it is saved without a title or description.
Here are the steps to fix this issue:
1) Remove the code snippet that you added. This was a test to see if a theme or plugin was using the default events slug
2) Create a new event and copy your event from your existing event to it and publish
3) Trash the test event. That was to check that your events listing page and that your single event page was working.
Be sure to also deactivate the temporary credentials.
Thanks
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Lorenzo
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BeardedEagle
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April 2, 2015 at 2:20 pm
Thanks for all the help. Everything is working.
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Lorenzo Orlando Caum
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April 2, 2015 at 2:49 pm
You are welcome. Enjoy your weekend!
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Lorenzo
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