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cberthezene
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December 19, 2014 at 11:01 am
Hi
After a user registers for an event on my site he receives the confirmation email properly.
However admin does not receive an email that user has registered for the event.
Admin email is properly set.
Any advice ?
Thanks
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Lorenzo Orlando Caum
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December 19, 2014 at 11:55 am
Hi,
If you are using Event Espresso 3, then a notification should go to the email set in the General Settings page of Event Espresso.
If you are using Event Espresso 4, then notifications are sent to the event admin or the person that created the event.
Since some emails are going out, then they may be going to SPAM / Junk mail. Could you let us know the version of Event Espresso that you are using?
Thanks
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Lorenzo
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cberthezene
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December 19, 2014 at 12:01 pm
Hi,
Thanks for quick response.
This is the version of EE :
Event Espresso version 3.1.36.6.P
My email is properly set in general settings, but i still do not receive the confirmation email, but the user does.
Of course i have checked spam/junk folder and tested multiple times.
Any help would be great.
Thanks
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Lorenzo Orlando Caum
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December 21, 2014 at 5:20 pm
Please setup Mandrill or Postmark app to take over email delivery from your server:
https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/
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Lorenzo
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