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Event Admin Notification Failing

Posted: September 2, 2014 at 2:36 pm


Danny Long

September 2, 2014 at 2:36 pm

Since 12th August the Event Admin notifications have ceased to work… registration emails appear to being received by registrants although the admin notification isn’t running.

Any guidance on this appreciated.


Danny Long

September 2, 2014 at 2:40 pm

System Version – Event Espresso 4.3.1.p


Lorenzo Orlando Caum

  • Support Staff

    •

September 2, 2014 at 3:48 pm

Try setting up the Mandrill service:

https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/

If it still fails, then try changing the shortcode for the event admin email in the Registration approved message type to an alternative email and testing again.

—
Lorenzo

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Status: closed

Updated by  Lorenzo Orlando Caum 9 years, 7 months ago ago

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