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ee4 wp_esp_registration.REG_group_size limit per transaction=127?

Posted: March 24, 2015 at 12:42 pm


Michael

March 24, 2015 at 12:42 pm

Hi,
We just processed an order of 211 tickets. The registrations processed correctly, but the wp_esp_registration.REG_group_size for the transaction is 127, with reg 128-211 all “#127” in the second column of the Event Registrations page for that event. Each registration got a proper unique reg code from 1-211, this limit is just on the field wp_esp_registration.REG_group_size.


Josh

  • Support Staff

March 24, 2015 at 1:38 pm

Hi Michael,

I’m surprised your server didn’t time out when it tried to process that registration. I’m opening up a ticket for one of the developers to update the REG_group_size columns data type so it can handle more.


Josh

  • Support Staff

March 24, 2015 at 1:48 pm

In the meantime, you can change the column’s attributes so it’s UNSIGNED. You go into phpmyadmin (or similar) and change the wp_esp_registration’s REG_group_size column as shown in this screenshot.


Josh

  • Support Staff

March 24, 2015 at 1:51 pm

You’ll also need to change the REG_count column to be UNSIGNED too.


Michael

March 24, 2015 at 2:38 pm

thank you!


Dean

March 25, 2015 at 5:07 am

Anything else we can help with regarding this topic or may we close this as resolved?


Michael

March 25, 2015 at 7:06 am

Yes, please mark it resolved. Thank you.


Josh

  • Support Staff

April 16, 2015 at 3:04 pm

Hi Michael,

A little note about Event Espresso 4.6.20.p, which was released today. It includes the updates to allow a higher limit for the group size. So when you update, no further action on your part is needed. It will just work.

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Updated by  Josh 4 years, 10 months ago ago

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