Support

October 4, 2014 at 8:17 pm

Hey Josh,

Most of the data I’m looking to include in these messages are the custom questions from my question groups. I was told to use the newsletter message type when I wanted to include arbitrary data, I’m guessing (???) because it’s a simplified format — it only has Main and Newsletter content sections. So I’m doing that. I’ve added question tags, like so:

[fname]
[lname]
[address]
[address2]
[city]
[state]
[zip]
[phone]
[other-phone]
[how-did-you-hear-about-us]

to both sections — and both sections throw errors.

Can you give me some hints?

Thanks,
josh

October 18, 2014 at 8:23 pm

Thanks Lorenzo. Can you tell me

1. if & why I should be using the Newsletter message type?
2. Which area should be used to include the shortcodes I listed?
3. and if those shortcodes look correct to you? Obviously the exact content of these codes are based on my question names, but is the format correct?

Thanks

October 24, 2014 at 9:08 pm

Ok, well I don’t know why I was told to use the Newsletter message type then. They made it sound like it was more open ended. From your message, it sounds like there’s not much difference. In any case, my question remains — I want to set up an email that automatically gets sent to an internal (in the company) email address, whenever an event registration is completed. This email will have no formatting, just data. Most of the data will be answers to the “custom questions”, some of which are locked/built-in, and some of which I’ve created.

The shorttags I listed aren’t from EE3, they are the “Admin Label” column IDs for the custom questions I see when I go to Event Espresso > Registration Form > Questions.

If this isn’t the right way of getting these questions into a blank, unformatted email, can you tell me what is?

Also, in your screenshots it looks like your interface is different from what I’m seeing. The interface in your screenshots is much nicer! My looks like this.

How do I see yours?

Thanks,
Josh

October 29, 2014 at 5:16 pm

AH! I didn’t understand that you were basically creating a loop in the Main Content section, and that the other sections are then expanded as sub-loops. That’s very educational.

I now understand how to use [ANSWER_*], which is probably what I actually want.

I think this will work fine for me. Now I just have to figure out how to use this in the right message context.

BTW — I did notice what appears to be a bug just now, playing with this:
the [EVENT_IDENTIFIER] shorttag, when included in the [EVENT_LIST] section, causes a blank page to load on test-send. FYI. I don’t seem to need that tag anyway, personally.

Thanks very much for your help, guys.