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megrant5
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October 6, 2015 at 4:46 pm
Several of my buyers who are registering online through PayPal are getting error messages with corporate credit cards. They are new cards with chips. I have tried invoicing them through PayPal, still not working. Getting an error message for an unsupported card, What can I do to fix?
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Josh
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October 6, 2015 at 9:53 pm
Have you contacted PayPal and given them the details of the error message? They may be able to get the details of the transaction to see why it failed.
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megrant5
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October 7, 2015 at 2:34 pm
Hi Josh, I submitted two of these payment help questions. This one may be a PayPal issue. I will call them today.
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Josh
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October 7, 2015 at 3:45 pm
That seems logical. If the credit card form is on PayPal.com, they’ll be able to investigate.
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