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Karlo Janssen
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April 24, 2015 at 11:09 pm
I have a test event set up, and it is working properly under the main tab of my site that is for “Current Courses”, but I also have a drop down under here titled “test course” (my course’s title), that brings me to a 404 page. How do I fix this?
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Lorenzo Orlando Caum
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April 25, 2015 at 12:34 pm
Hi Chelsea,
Could you try logging into your WP dashboard and going to Settings –> Permalinks.
That will refresh permalinks on your site.
Does the link then begin to work?
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Lorenzo
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Karlo Janssen
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April 25, 2015 at 2:38 pm
Hi Lorenzo,
Thanks for your response! Unfortunately, that didn’t change anything 🙂
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Dean
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April 27, 2015 at 2:22 am
Hi,
Can you provide an accessible link to the page with the drop down menu on please?
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Karlo Janssen
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April 27, 2015 at 1:41 pm
how should I do that if the site isn’t live?
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Jonathan Wilson
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April 27, 2015 at 3:14 pm
Hi,
The site that is linked to your license key is behind a maintenance “Under Construction” page. Is it possible to open this up for us so we can test?
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Karlo Janssen
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May 6, 2015 at 10:23 am
I can temporarily put it live, or I can send you the credentials to work in the back end, which is best? I need it up and running by May 8th, so I would really appreciate any help! 🙂
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Lorenzo Orlando Caum
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May 6, 2015 at 10:37 am
Hi, could you temporarily lift the maintenance mode?
Also, if you haven’t had a chance to do so, please try temporarily deactivating all plugins and then reactivating only Event Espresso software to ensure that this isn’t a conflict with another plugin.
Thanks
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Lorenzo
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Karlo Janssen
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May 6, 2015 at 10:56 am
Ok, you should have access now!
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Karlo Janssen
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May 6, 2015 at 10:59 am
http://www.rbcollege.com
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Lorenzo Orlando Caum
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May 6, 2015 at 12:21 pm
Thank you. I found another test event that works (e.g. test-course2) so this may be an old link or an event that was trashed and deleted.
Are you able to see this event (i.e. new-event) in the event editor within your WordPress dashboard?
If not, could you update the link through WP-admin –> Appearance –> Menus.
Then remove the old link and add a new one and save changes.
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Lorenzo
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Karlo Janssen
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May 6, 2015 at 5:44 pm
Thanks so much, looks like I have it working now!
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